These Terms explain how billing works for each plan, how we calculate fees, and what happens when payments fail. Please read carefully.
To ensure responsible and safe repricing, I Uply implements several safeguards in its AI pricing engine. These constraints are designed to protect sellers from aggressive or risky price changes and to comply with ethical and business standards:
These safeguards are in place to:
How it works in I Uply:
These rules are enforced automatically by the application and cannot be disabled. They are designed to give you peace of mind and ensure that AI-driven pricing always works in your favor.
For each product you list, you are required to set a minimum and maximum price. These limits ensure your listings remain profitable and comply with Amazon policies. AI pricing optimization will never set a price below your minimum or above your maximum. Even in Managed accounts where managed automation is enabled, these limits remain under your control to protect your business.
You can edit these limits at any time per listing, or apply defaults in bulk at account level. Changes apply to all plans: Starter, Growth, Pro, and Managed.
I Uply combines a monthly subscription fee with a variable sales-based fee. Starter, Growth, and Pro charge a fixed monthly fee plus a percentage of net monthly sales. Managed charges a percentage of net shipped sales revenue with a monthly minimum.
Net monthly sales (Starter, Growth, Pro) means shipped order revenue for the billing calendar month as reported via Amazon Selling Partner API (typically orders in Shipped status), after refunds and cancellations as described in your reports. Net shipped sales revenue (Managed) uses the same underlying revenue basis for the fee calculation, with the Managed minimum and revenue-share rules in section 4.
For the Managed plan, we charge 5% of your net shipped sales revenue as reported by Amazon each month. Net shipped revenue is defined as:
The fee does not subtract Amazon marketplace fees, fulfillment costs, or advertising costs. The minimum monthly fee is $299. If 5% of net shipped revenue is less than $299, you are still billed $299.
“We charge 5 percent of net shipped sales revenue reported by Amazon. Net shipped revenue equals order value for shipped orders minus refunds and cancellations. Amazon marketplace fees, fulfillment fees, and advertising costs are not deducted when calculating this fee.”
If your monthly sales are lower, the variable sales-based component is naturally lower because it is a percentage of net monthly sales (self-serve plans) or net shipped sales revenue (Managed). Your base monthly fee remains due for access to the platform and optimization features.
This billing model does not override your minimum price and margin protections. The platform still enforces your listing limits and margin safeguards on every optimization cycle.
Our pricing strategy is designed to scale with your business: transparent monthly fees plus low variable percentages tied to fulfilled sales, with listing-level margin and guardrail protections always enforced.
There is no free trial. Your minimum monthly fee for the selected plan is charged when you activate the plan or change plans (after a valid payment method is on file). Amounts:
Variable sales-based fees (Starter, Growth, and Pro percentages on net monthly sales; plus any Managed amount above the monthly minimum) are calculated for each calendar month and invoiced or charged at the start of the following month, together with the plan minimum for full billing months where applicable.
For example, if you activate Starter on 20 March, the $19 minimum is charged when you activate. At the start of April, we bill variable fees for March net monthly sales (and, for subsequent full months, the recurring minimum and variable components as described above). The same pattern applies to other plans according to their rates in sections 3 and 4.
Each plan has a 30-day commitment period. You may request a plan change at any time, but it will only take effect after the current 30-day commitment ends unless otherwise stated in the product.
When you request a change, we automatically schedule it to start at the end of your commitment period. Billing for the new plan begins once the old commitment finishes.
If an invoice fails to pay, AI price optimization will be automatically paused until the invoice is paid. Fees incurred before cancellation remain payable. Cancelling your subscription does not cancel outstanding invoices.
You may request cancellation at any time. If you are inside your current 30-day commitment period, cancellation is scheduled for the commitment end date: you keep access until that date, and plan minimums and other fees for that commitment period remain due, there is no refund for choosing to leave early during the commitment.
If you are not inside an active commitment period (or the product applies cancellation immediately in your case), the subscription may end immediately as shown in the app; outstanding invoices and accrued fees remain payable.
After cancellation, you may reactivate subject to the product flows and these Terms.
Fees are earned as described in these Terms. We do not offer refunds, including for partial periods, unused time, or dissatisfaction, except where required by applicable law.
I Uply connects to your Amazon store through Amazon’s Selling Partner API (SP-API). Amazon controls who may authorize third-party apps. Production customers must meet both requirements below before “Connect with Amazon” can succeed. I Uply is aimed at active Professional sellers; Individual plan accounts cannot complete authorization even if you pay for I Uply.
Amazon only allows third-party app authorization on a Professional selling account. If you are on an Individual plan, Seller Central may show a message such as “You must be the primary user of a Professional selling account” and offer a link to upgrade your plan.
How to fix — upgrade to Professional:
Only the primary account holder can authorize SP-API apps. If you sign in as a secondary user, employee, or delegated login, Amazon will block authorization even on a Professional plan.
How to fix — use the primary login:
If you still see “You’re not permitted to take this action” after upgrading and using the primary login, wait a few minutes for Amazon’s plan change to propagate, clear Seller Central cookies, and try again in a private browser window.